05.11 Fax Service Policy - Revised 03-28-18.pdf

The Richmond Public Library provides outgoing fax service to the general public for a fee. This service allows our patrons to send local and long distance fax transmittals to U.S. phone numbers with the following guidelines:

  • Library staff will operate the fax machine for the general public at all times.
  • Cover pages are required at no charge for all fax transmittals.
  • There is a maximum of 20 pages per fax, including cover page.
  • Patrons must be present to send a fax; one may not leave their material to be sent at a later time.
  • All material must be in a condition acceptable to the fax equipment (free of wrinkles, folds, tears, etc.). Materials not in acceptable condition may be photocopied at patrons' expense.
  • The fax machine will transmit letter or legal size paper.
  • Fax service will cease 15 minutes prior to scheduled closing time.
  • Patrons will be given a receipt of fax transmission. Transmission errors are common, and print quality is variable and not controllable by the Library.
  • Richmond Public Library is not responsible for the successful transmission or any damage/loss of data arising from the use of this service.


  • Local (including 800 numbers): $0.50 cents per page
  • Long Distance: $1.00 per page


Approved: July 2013

Revised: March 28, 2018